- 1. Introduction
SkoolDuo ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information of users ("you") who use the SkoolDuo mobile app and web platform. This applies to all parents, teachers, students, and school administrators who access our services.
We comply with the Nigeria Data Protection Regulation (NDPR 2019) and other applicable laws.
2. Information We Collect
We may collect the following categories of data:
- Personal Information: name, email address, phone number, gender, and relationship to a student.
- Student Information: name, age, class, academic records, attendance, and performance reports.
- Usage Data: login activity, device information, and app analytics.
- Media Content: photos, videos, and documents uploaded or shared within the app.
- Payment Data: limited billing details through secure payment gateways (we do not store card information).
3. How We Use Your Information
We use your data to:
- Provide learning management, communication, and administrative services to schools.
- Enable messaging, event updates, and academic progress reports.
- Improve the functionality and experience of the SkoolDuo app.
- Display approved photos and updates on school feeds or newsletters.
- Comply with legal and regulatory requirements.
4. Sharing and Disclosure
We do not sell or rent user information. Data may be shared with:
- Schools and authorized teachers linked to your child's profile.
- Service providers who support our operations (e.g., hosting, analytics, payment processors).
- Government or law enforcement agencies only when legally required.
5. Data Storage and Security
Your information is stored securely on encrypted servers. We use technical and organizational safeguards to prevent unauthorized access, loss, or misuse.
6. Your Rights
Under NDPR, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent at any time.
- Request transfer of your data to another provider.
To exercise these rights, contact us at [email protected]
7. Retention
We retain data only as long as necessary to provide services or meet legal obligations.
8. Children's Privacy
We require parental consent for processing any data related to children under 18. Parents or guardians may request access, modification, or deletion of a child's record at any time.
9. Updates to this Policy
We may update this Privacy Policy periodically. Updates will be reflected by revising the "Effective Date" above and notifying users where appropriate.
10. Contact
If you have questions or concerns about this policy, please contact:
[email protected]